Today marks an important milestone for the 9-1-1 community: The Senate Commerce Committee has approved the Enhancing First Response Act (S.725), bipartisan legislation to reclassify Public Safety Telecommunicators as Protective Service Occupations.

This is the first time this change has passed a Senate committee, which lends bipartisan, bicameral momentum to this important measure.

NENA applaud ... See MoreSee Less

Did you know? Nearly 75% of Americans will call 9-1-1 at some point in their lives.

This April during 9-1-1 Education Month, we’re taking time to honor the dedicated professionals who answer the call when it matters most—and to share new insights into the impact they make:

✅ 59% of 9-1-1 calls may be lifesaving
✅ 71% of calls positively impact the caller’s life
✅ 82% of callers who felt fear or anx ... See MoreSee Less

Did you know that communications are classified as clerical staff? Yet we offer services of text to 911, video to 911, we can text in over 70 different languages, give emergency medical instructions, handle every single channel, many out west have one person working at a time handling it all. We do so much and yet we aren’t recognized! Please help us in the reclassification.The 9-1-1 dispatchers i ... See MoreSee Less

Lastly, it’s me! My name is Krista Amaro, for those who don’t know me. I am the Office Manager/Dispatch Supervisor for Kiowa County. I’m going on my 13th year working here. I celebrated my 19th year as a telecommunicator in February this year. I am on the KS APCO and NENA boards. I represent PSAP’s under 75,000 on the KS 911 Coordinating Council board, I was fortunate enough to attend 911 Goes to ... See MoreSee Less